All products from Trikart come with a warranty. It is clearly mentioned on the physical invoice delivered with the product. The warranty can only be redeemed when the invoice is shown as a proof of purchase.
Mobile & Tablets
- Smart Phones
- iPhone
- Samsung
- Huawei
- Honor
- Pixel
- OnePlus
- Xiaomi
- Realme
- Vivo
- Poco
- Oppo
- Redmi
- Asus
- Keypad/Basic Phones
Wearables
Offers
Frequently Asked Questions
General
Yes, the offers are same both online and at our offline stores. You can be assured of the best prices and deals on the wide range of products available at Trikart.
Order Enquiries
In order to offer a fair chance to all our customers, we may restrict bulk purchase of some products. Depending on varied factors, trikart.com reserves the sole discretion to limit the quantity per person, per order or per household. The aforementioned limitations may apply to orders made from the same account, use of the same card or to orders billed to the same address. If there is a limitation on the purchase of any products, the same will be notified to the customer.
Trikart has stores across Kuwait, namely in Fahaheel, Hawally, Farwaniya and Hasawi.
You will receive an email confirmation once your order has been placed on trikart.com. It will comprise of all the details of your order, shipping & delivery details etc.
The Trikart website delivers all across Kuwait, with the exception of some remote or restricted areas.
Trikart offers an easy and smooth shopping experience. Here is a simple step by step process on how you can place your order.
- Explore our wide range of offerings to choose the product that you require.
- Once you find the desired product, add it to your cart.
- You can then proceed to checkout
- You will then be directed towards the payment gateway.
- Once you make the payment using the preferred mode of payment, you will receive a
- confirmation of your order thus completing your Trikart online shopping experience.
If you require any further assistance, please contact us on: CONTACT DETAILS (phone numbers and
email id)
Payment Enquiries
While you choose to shop on our Trikart online store in Kuwait, we accept orders only from the web browsers that allow communication through a Secure Socket Layer (SSL) technology- International standard that ensures internet browsing security. You can be assured of a safe and secure shopping experience while you choose to shop from our diverse range of products
You Trikart online shopping experience is completely safe and secure as we use a 3D Secure payment gateway on the website. It is a secure and trusted payment gateway that helps conduct secure online transactions and payments.
Your safety and privacy is of utmost importance to us and you can be assured that none of the customer details are shared with any third parties.
You can make payments through debit cards and cash on delivery on trikart.com. Kindly note that we
do not accept Credit cards as a mode of payment.
Once you place an order on our website and the order is confirmed, you will receive an email
confirmation of your order with all the details. You will also receive a printed invoice of your order
along with your products when they are delivered to you.
No, your debit card details are not stored by Trikart.
The Trikart online shopping experience is built to offer you a smooth and hassle-free shopping experience, but if for any reason you encounter an issue on the payment page, we request you to contact our customer care for further assistance.
Delivery Enquiries
The order will be delivered to the shipping address as specified during the placement of the order. At the time of delivery, the consignee will have to provide any original identification proof like original labour card, passport, driving license, Civil ID etc. This will help the delivery agent verify your identity and complete the delivery process.
We deliver the entire order at once to the address provided by you.
We offer door delivery once the order is placed online.
We charge 1KWD as the delivery charge to most parts of Kuwait. However, the charges may vary for certain locations as specified in our terms & conditions.
Trikart offers delivery within 24 hours of placing your order. If due to any unavoidable circumstances, the delivery is delayed, the same will be notified to the customer. However, the exact timing of the delivery is subject to the availability of the delivery partner.
The Trikart online store in Kuwait does not provide international shipping.
Return & Cancellation
Customers can cancel their order anytime until they receive their product. If you wish to know more about this, please contact our customer care team who will be able to assist you with all your queries.
Please reach our customer care service who will be able to assist you with your return request. You can call on 23934008, 23934009 and 51317317 (available on WhatsApp as well). Please reach us between 10AM to 7.30PM.
Click here (link takes them to relevant page) to know more about our cancellation/ return policy. If you have any more queries, please connect with our customer support team for assistance.
The return or exchange of any product is acceptable within 14 days from the date of receiving the product. Products to be exchanged must be in the original packaging with all the related content and accessories that it originally comes with. In case of personal care, gadgets and technology related products, return or replacement may not be possible unless it is in a sealed pack and unused.
In case the product is purchased using a gift coupon, bundle offer etc., then the same must be returned in unused condition and in the original packaging. If the Product has a defect, or if the existing defect cannot be rectified without affecting the quality of the product performance or if the quality of the product is compromised, we hold the right to reject the replacement or return of the product.
For all possible return, replacement or exchange, the original invoice must be provided.
Note: the refund will be made in the same manner as the purchase was made. It cannot be replaced with another product(s), gift coupons or offers.
Contact Us
Our customer care team at Trikart is always happy to assist you. Here are our contact details:
Contact for delivery: 00965 51317317
WhatsApp: 23934008, 23934009.
Trikart Hawally store: 69611500
Trikart Fahaheel store: 69610700
Trikart Farwaniya store: 69393773
Trikart Hasawi store: 90075075
